Responsible Gaming

Last Updated: December 13, 2025

Understanding Responsible Gambling Principles

Responsible gambling is a fundamental commitment to ensuring safe, fair, and controlled gaming experiences. At Raja Luck, we believe gambling should be an enjoyable form of entertainment, never a financial solution or emotional escape. Our core principles prioritize player safety, mental health, and sustainable gaming practices.

Age Verification and Legal Requirements

Strict Age Verification:

• Minimum legal age: 18 years

• Mandatory government-issued ID verification

• Multi-step identity confirmation process

• Automatic system rejection for underage attempts

• Permanent account blocking for fraudulent age declarations

Financial and Time Management Strategies

Setting Responsible Limits 1. Deposit Limits

• Daily: ₹5,000

• Weekly: ₹25,000

• Monthly: ₹100,000

2. Time Management Controls

• Session duration alerts

• Mandatory 10-minute breaks every 2 hours

• Automatic logout after 4-hour continuous play

Practical Limit-Setting Examples

• Example 1: Player sets ₹2,000 daily limit, system automatically blocks further deposits

• Example 2: 3-hour gaming session triggers mandatory 15-minute break

• Example 3: Weekly spending cap prevents excessive financial commitment

Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal/professional responsibilities

• Lying about gambling activities

• Borrowing money to gamble

• Chasing losses repeatedly

Financial Red Flags

• Unexplained financial difficulties

• Selling personal assets

• Maxing out credit cards

• Consistent borrowing for gambling

• Unexplained cash withdrawals

Emotional and Social Warning Signs

• Increased anxiety

• Depression symptoms

• Relationship strain

• Social isolation

• Mood swings related to gambling outcomes

Comprehensive Support Resources

National Helplines

• Government Mental Health Helpline: 1075

• SHUT (Society for Health & Unemployment Transfer): 9152987821

• Vandrevala Foundation: 9999666555

International Support Organizations

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Self-Exclusion Options

• Temporary account suspension (1 week to 6 months)

• Permanent account closure

• Complete self-exclusion from all affiliated platforms

• Irreversible cooling-off periods

Platform Control Mechanisms

• Deposit limit adjustments

• Reality check notifications

• Session time tracking

• Automatic logout features

• Comprehensive transaction history

Family Support and Education

Resources for Families

• Counseling referral services

• Educational materials about gambling addiction

• Support group recommendations

• Financial counseling assistance

Maintaining Healthy Gambling Perspectives

Key Principles

• Gambling as entertainment, not income

• Setting strict budget boundaries

• Understanding probability and randomness

• Maintaining emotional detachment

• Regular self-assessment

Treatment and Professional Help in India

Professional Support Channels

• Psychiatric counseling

• Addiction rehabilitation centers

• Online therapy platforms

• Specialized gambling addiction programs

• Cognitive behavioral therapy options

Contact Information

Raja Luck Support

• Website: raja-luck.org.in/contact-us

• Email: [email protected]

• Phone: +918967234561

• Address: Plot No. 123, Cyber City, Sector 15, Gurgaon, Haryana 122001

Commitment to Player Welfare

Raja Luck remains dedicated to promoting responsible gaming, protecting player well-being, and maintaining the highest standards of ethical online entertainment.